We at Banco Surveyors understand the importance of protecting our clients and their data. That is why we take care to store clients and contacts data securely inline with General Data Protection Regulations 2018 (GDPR). We also abide by RICS Guidance in relation to Electronic Document Management.
We only store data in the following circumstances:
Data which is necessary to perform our business function, to maintain client/services records and reports to comply with RICS regulation and accounting for liability purposes.
To satisfy our professional indemnity insurers.
To keep you informed of legitimate marketing and information about our business and the exciting news we have available.
We store reporting and client service data (notes, reports, images, etc) relevant to a project or service for 12 years in the event that it is required by an external regulator or necessary for reference. This data is archived and stored on our secure server or filing system. Upon expiry of 12 years, we will securely destroy this data using a registered data shredding provider who carry the necessary industry ISO, ICS and UKSSA accreditations. We will not hold data beyond this period unless we have expressed consent or a genuine need from a client to maintain it for a longer period.